![Bar graph of Percent of Georgian households without a vehicle by race/ethnicity – CY2020](https://dch.georgia.gov/sites/dch.georgia.gov/files/styles/flexheight/public/2024-02/Picture1.jpg?itok=xBLnBlaa)
Healthcare Accessibility
Mission
Increase access to healthcare services for Georgia’s vulnerable and underserved populations through healthcare promotion, community partnerships, and service connectivity.
- Meeting Schedule: The Healthcare Accessibility Workgroup meets on the second Tuesday of every month.
- Meeting Time: 11:30 a.m. to 12:30 p.m.
- Agenda Requests: To ensure that our discussions align with the needs of all stakeholders, we request agenda items at the end of each meeting.
![Bar graph of Percent of Georgian households without a vehicle by race/ethnicity – CY2020](https://dch.georgia.gov/sites/dch.georgia.gov/files/styles/flexheight/public/2024-02/Picture1.jpg?itok=xBLnBlaa)
Transportation is significant barrier to health access for Georgians. To address these challenges, CPI is working with internal and external stakeholders to improve the oversight and member experiences of Non-Emergency Medical Transportation, which provides free transportation to and from Medicaid-covered health appointments. To meet this goal, CPI is currently
- Working with internal and external teams to identify member and provider challenges
- Working with the DCH NEMT team to improve processes and practice so that NEMT better meets the needs of Georgians
- Improve member awareness of NEMT as a Medicaid benefit
Lifeline
The Lifeline Assistance Program is designed to provide Medicaid members a free smartphone and comprehensive plan with unlimited talk, text and data (one per household) - that enables long-term connectivity with family & friends, health care, access to governmental resources and more.
![Map of current Lifeline Assistance members](https://dch.georgia.gov/sites/dch.georgia.gov/files/styles/flexheight/public/2024-02/Picture2.png?itok=_YMEWlqV)
There are 562 active members enrolled in the program.
Goal:
- Facilitate the enrollment of 630 members into the Lifeline program, ensuring increased accessibility to vital healthcare services.
- Achieve a target enrollment count of 630 in FY2024; we are at 266, need 364 more in the next 7 months.
- Increase the rate of enrollments in rural areas by researching what other states are doing in terms of broadband.
- Establish partnerships with at least two additional agencies or divisions to promote the Lifeline program and increase connectivity with family & friends, health care, and other resources: such as Gateway and DOE.
Visit the enrollment website at https://www.mybenefitphone.com/.