Appeal an Eligibility Decision

If you are not satisfied with an eligibility decision we have made on your case, you have 45 days to request an appeal. For cases that have been closed, please see instructions below.

To appeal a PeachCare for Kids eligibility decision, please provide the following information:

Your name and case number, contact information (include email address), and details about why you are filing an appeal.

You can file your appeal via:

Phone: 1-877-423-4746

(TTY) 1-800-255-0135

Email: [email protected]

Fax: 1-912-632-0389


P.O. Box 786
Alma, GA 31510

Please note: You may request an administrative review of your case without requesting an appeal.  Just send your request to the same contact information, and make a note that you are requesting a review only. If your case has been closed for failure to comply with your renewal or verifications timely, please go to the Customer Portal at, and complete the information needed for your case and we will process it within the allowed time frame (up to 45 days).  

For questions regarding a pending eligibility decision, please call your caseworker at the number on the letter you received.

Under the Department of Community Health (DCH) policy, the Medical Assistance program cannot deny you eligibility or benefits based on your race, age, sex, disability, national origin, or political or religious beliefs. To report Medicaid Fraud or provider discrimination, call the Georgia Department of Community Health’s Office of Program Integrity (local 404-463-7590) (toll free) 800-533-0686.DFCS and RSM will provide assistance to those who need help filing an appeal.