Constituent Services FAQs
Office of Government Relations
The Office of Government Relations is composed of Legislative Affairs and Constituent Services.
Legislative Affairs staff's primary responsibility is to work with the General Assembly and analyze bills that affect Medicaid, the State Health Benefit Plan and health care in general. The staff is also responsible for ensuring the passage of the department's legislative agenda each year.
Constituent Services staff serve as the customer service agents for DCH. This staff interacts daily with members, providers, legislators and others helping Georgians understand the Medicaid and State Health Benefit Plan programs, and the department's business functions. The Constituent Services team responds to calls, emails, letters, faxes, and inquiries relating to the department’s various divisions, offices, and programs. Review frequently asked questions and answers here.
If you did not find an answer to your question in the Constituent Services FAQs, kindly contact Constituent Services. Please note the phone, email, or webpage below.
Constituent Services
Constituent Services Frequently Asked Questions (FAQs)
[email protected] • 404-656-4496
The Department of Community Health has designated an Open Records Officer to review all requests submitted to the department. For assistance with Open Records, please view more Open Records information here.