PeachCare for Kids® is a comprehensive health care program for uninsured children living in Georgia. The health benefits include primary, preventive, specialist, dental care and vision care. PeachCare for Kids also covers hospitalization, emergency room services, prescription medications and mental health care. Each child in the program has a Georgia Families Care Management Organization (CMO) who is responsible for coordinating the child's care.
The State of Georgia and PeachCare for Kids® has some exciting news. As of February 6, 2017 we have transitioned to our new eligibility system called Georgia Gateway. Here is some important information to know about this change.
What is the Georgia Gateway Customer Portal?
The Georgia Gateway Customer Portal is a website that allows individuals and community based organizations to screen, apply for, and renew a broad range of public service benefits administered by various State agencies in Georgia. The Customer Portal will replace the existing online site, www.peachcare.org, as the new self-service web portal where new and existing customers can apply for, manage, and renew their benefits for up to six programs. In addition to being able to request benefits, customers with a Customer Portal account can also check the status of their application once submitted, view details about their benefits, and report changes. The new Georgia Gateway system does not change existing eligibility requirements, and all of your current information will seamlessly be brought over into the new system.
In addition to being able to request benefits, customers with a Customer Portal account can check the status of their applications once submitted, view details about their benefits, and report changes.
One of the features of Georgia Gateway gives us the ability to find the most beneficial coverage for your child(ren) based on your income and household situation. If your income qualifies your child for Medicaid, we will move your child(ren) to the appropriate type of Medicaid without you needing to do anything.
If your income increases within the PeachCare for Kids income limits, your child(ren) will be placed on PeachCare for Kids without you having to reapply.
What do I need to do if I have a PeachCare for Kids® account?
If you currently have a PeachCare for Kids® account, after February 6, 2017, you will want to log into the new Customer Portal https://gateway.ga.gov to create a new online account. Once you have created an online account, you will be able to link your current PeachCare for Kids® account to access information and manage your account. If you currently have a COMPASS account, you will be able to use your same login information on the new Georgia Gateway site.
How does this impact my Premiums?
To ensure coverage for our members continues unaffected, February and March Premiums will be waived. Your next premium payment will not be due until March 1st for April coverage. If you have already made your premium payment for February or March, it will be applied to April or a future month.
How does this impact my PeachCare for Kids case?
If you had an application or renewal in progress prior to January 19, 2017, we are in the process of completing those requests.
If you call to check on your application or renewal that you started before January 19, 2017, you may receive information that your case has been denied. This is not the final result and means that we have not finished processing your case. Please be assured that we are working diligently to get all of these requests reviewed as soon as possible.
If your child was active or enrolled prior to January 19, 2017, there was no change to your case. If you are trying to make a premium payment, you will need to use your new Georgia Gateway account number as described below. If you have not had a child enrolled in PeachCare for Kids since October 2016 or earlier, you will need to reapply.
To ensure coverage for our members continues without current members having to do anything more, February and March premiums are being waived. Your next premium payment will not be due until March 1st for April coverage. If you have already made your premium payment for February or March, it will be applied to April or a future month.
What do I need to do?
All PeachCare for Kids families have a new Georgia Gateway case ID which you will need to use for the online bill payment system for your next due premium. Your new Georgia Gateway case ID can be retrieved by going to https://gateway.ga.gov.
Follow these instructions:
At the top of the page, you will see an entry field for your former PeachCare account number.
Enter it and press the button to lookup your new Gateway case ID. Please write down your new Gateway case number. Once you have your new number, click “next” and you will be taken to Georgia Gateway. Once on Georgia Gateway, if you have a current COMPASS account, please use your COMPASS user ID and password to log in.
If you do not have a COMPASS account, you can create a new Georgia Gateway online account by following the directions on the Georgia Gateway homepage. After creating an online account, follow these instructions:
Link your current PeachCare for Kids® benefits to access information and manage your account.
To link your account, you will need to use either your social security number or your Gateway client ID. If you now have, or have had in the past, benefits for other public benefits programs, such as Food Stamps or Medicaid, your Georgia Gateway client ID is the same client ID for those programs.
Over the next six months, we are transitioning the rest of the eligibility programs to Georgia Gateway. As such, when you go to the Georgia Gateway address, or to the COMPASS address, to manage your account you will first see a page which is used to direct clients to the correct site for their benefits account.
Follow the instructions on the page to get to the right website. Enter your date of birth, answer a question about current or historical benefits, enter one of the identifiers, answer if you are applying for new benefits, and enter the county in which you live, and then click next. The system will direct you correctly to either COMPASS or Georgia Gateway to manage your benefits.
Additionally, if your child is currently covered by PeachCare for Kids, you will also be getting a letter in the mail in the next few days with your new Georgia Gateway case ID number to assist with creating your online account.
The PeachCare for Kids logo and name is trademarked by the Georgia Department of Community Health. Authorized use of the PeachCare for Kids name or logo is not permitted without written consent from the Georgia Department of Community Health.
To order informational brochures about the PeachCare for Kids program, please call 404-656-0368 or e-mail PEACHCARE@dch.ga.gov.
More information can be found at PeachCare for Kids Frequently Asked Questions
Want more general information on children's health insurance programs? Visit the Federal Agency for Medicaid & Children's Health Insurance Program website.
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