Feedback on COVID-19 Telehealth Services in Medicaid and PeachCare for Kids

On March 17, 2020, in response to the National Declaration of a Public Health State of Emergency caused by the COVID-19 pandemic, DCH waived certain policies to expand the use of telehealth in diagnosis and treatment in order to reduce the risk of exposure to Medicaid/PeachCare for Kids members and providers. DCH is providing the survey below to garner feedback on the experiences of providers and members in the delivery and receipt of services through telehealth. 

This feedback is for informational purposes only to inform DCH of your telehealth service experience. If you have questions about telehealth or need to speak with someone, please use the dedicated e-mail box: [email protected]. If we determine a response to your submission is necessary, expect a response within 5 business days.

Thank you in advance for your thoughtful comments.

Do not provide SSNs, phone numbers, addresses, or detailed health conditions or information in your responses