Office of Public Affairs

The Office of Public Affairs is composed of three main programs: communications, legislative affairs and constituent services.

Communications staff is charged with creating and managing a consistent brand image and messaging for DCH, including the various programs within the agency. Communications coordinates all media inquiries for the agency, interfacing with local, regional and national media on a daily basis.

The communications team creates fact sheets and FAQ documents about all the agency’s offices, divisions and programs, designs and implements member and provider educational and promotional campaigns, and works with subject matter experts to craft speeches and presentations. Staff in this program is also responsible for Intranet and Internet site development, standards, enhancements and maintenance.

Legislative Affairs staff holds the primary responsibility to work with the General Assembly, and is responsible for analyzing bills that affect Medicaid, the State Health Benefit Plan and health care in general. The staff is also responsible for ensuring the passage of the department's legislative agenda each year.

Constituent Services staff serve as the customer service agents for the Department. The Constituent Services staff interacts daily with members, providers, legislators and others helping Georgians understand the Medicaid and State Health Benefit Plan programs, and the department's business functions as a whole. The staff responds to calls, emails, letters, faxes and inquiries relating to the department’s various divisions, offices and programs.

To contact the Office of Public Affairs, please note the phone, email or mailing address shown below.


Fiona Roberts, Press Secretary 
[email protected] • 404-651-7086

Constituent Services
[email protected] • 404-656-4496

Open Records

  • The Department of Community Health has designated an Open Records Officer to review all requests submitted to the department. For assistance with Open Records, please e-mail: [email protected].