Community Care Services Program

Effective July 1, 2016, administration of the Community Care Services Program (CCSP) adminstration transferred from the Department of Human Services, to the Department of Community Health (DCH). CCSP is a Medicaid waiver program that provides a range of community-based services to assist individuals who are older and/or have disabilities to achieve safe, self-reliant lives.
Answers to the most commonly asked questions regarding the CCSP transfer for:

FAQs for Members

FAQs for Providers

All service providers interested in submitting applications to become qualified providers in the Community Care Services Program:

Please see enrollment updates to be published January 1, 2015. See the end of this page for additional details.

WHO: CCSP assists older and/or functionally disabled consumers, their families, and caregivers in achieving safe, self-reliant lives.  Participants must meet the same medical, functional and financial eligibility criteria as for placement in a nursing facility under Medicaid and be approved by a physician.

WHAT: CCSP provides a range of community-based services (see list below) that support consumer choice to remain in the community. 
HOW: DCH administers CCSP by contracting with 12 Area Agencies on Aging to regionally manage the program and provide consumer case management. 

SERVICES (based on the individual’s CCSP Care Plan):  

  • Emergency Response Services  (ERS) -- In-home electronic support system providing two-way communication between isolated persons and a medical control center 

  • Home-Delivered Meals (HDM) -- May receive service only in addition to another CCSP service.

  • Home Delivered Services (HDS) -- Skilled nursing services include physical, speech & occupational therapy, home health aide, and, medical social services.

  • Personal Support Services (PSS) -- Provides assistance: light housekeeping, running essential errands, and, basic personal care needs (feeding, dressing, bathing, toileting, and transferring).  Respite care for the full time caregiver.

  • Consumer-Directed PSS Option (CD-PSS) -- Eligible consumer hires and supervises worker(s) of choice; enrolls also in Financial Management Services.

  • Out-of-Home Respite Care (OHRC) -- Provides caregiver with respite by providing out of home consumer overnight care in an approved facility with 24-hour supervision.

  • Adult Day Health (ADH) -- Community-based group day program for functionally or cognitively impaired consumers; provides planned therapeutic activities, personal care services, nursing care, special therapeutic services, dietary services, social work services, and, transportation.

  • Alternative Living Services (ALS) -- State licensed personal care homes; services include 24-hour supervision, medically-oriented personal care, periodic nursing supervision, and, health-related support services. 


For information and assistance, eligibility screening, and referral to community services/resources, contact your regional Area Agency on Aging (AAA).

You can identify your regional office by visiting the AAA website or viewing this information sheet

Your local AAA office can also assist with applying for services.


New Provider Enrollment Process (See Section 601.2)
Three-step process:

  1. Information Session

    • Sessions are held in February and August.

    • Attendance is NOT required.

    • If you wish to attend the Information Session, you must submit a registration.

  2. Pre-qualification process (March 1-31 and September 1-30) 

    • Applicants who meet the Pre-Qualification requirements are invited to continue to the next screening level. Interested providers must submit Pre-Qualification documents, as specified in Section C.1 during a specified recruitment cycle. All applicants must meet the requirements of pre-qualification to be eligible to submit an application packet.

  3. CCSP Medicaid Provider Application Process (orientation training) 

Provider Enrollment Forms 

Potential Provider Information - Posted 07/01/16

Information Session Registration Form - Posted 07/01/16

Training Sessions

The August 23, 2016 Information Session is now full. Check back for updates on training sessions for the March 2017 enrollment cycle.



Medicaid Management Information System (MMIS)




See the CCSP Archives page for CCSP reports, brochures, and forms.