Office of Communications & Legislative Affairs

The Office of Communications and Legislative Affairs is composed of three main programs: communications, legislative affairs and constituent services.

Communications staff is charged with creating and managing a consistent brand image and messaging for DCH, including the various programs within the agency. Communications coordinates all media inquiries for the agency, interfacing with local, regional and national media on a daily basis.

The communications team creates fact sheets and FAQ documents about all the agency’s offices, divisions and programs, designs and implements member and provider educational and promotional campaigns, and works with subject matter experts to craft speeches and presentations. Staff in this program is also responsible for Intranet and Internet site development, standards, enhancements and maintenance.

Legislative Affairs staff holds the primary responsibility to work with the General Assembly, and is responsible for analyzing bills that affect Medicaid, the State Health Benefit Plan and health care in general. The staff is also responsible for ensuring the passage of the department's legislative agenda each year.

Constituent Services staff serve as the customer service agents for the Department. The Constituent Services staff interacts daily with members, providers, legislators and others helping Georgians understand the Medicaid and State Health Benefit Plan programs, and the department's business functions as a whole. The staff responds to calls, emails, letters, faxes and inquiries relating to the department’s various divisions, offices and programs.

To contact the Office of Communications and Legislative Affairs, please note the phone, email or mailing address shown below.


General Inquiries
Janice Abrams, Confidential Secretary
jabrams@dch.ga.gov  • 404-656-7994


Media and Government Relations Inquiries

Lisa Marie Shekell, Director, Office of Communications and Legislative Affairs
lshekell@dch.ga.gov • 404-657-9118

 

Constituent Services
constituentservices@dch.ga.gov • 404-656-4496


Open Records

  • The Department of Community Health has designated an Open Records Officer to review all requests submitted to the department. For assistance with Open Records, please e-mail: OpenRecordsRequest@dch.ga.gov.