Health Plan Contacts

Medical Claims Administrator

Member Services 

Website Services

Blue Cross and Blue Shield of Georgia (BCBSGa)

   

Member Services: Monday thru Friday,

8:00 a.m. to 8:00 p.m. ET

855-641-4862

(TTY 711) 

 

 

www.bcbsga.com/shbp

Fraud Hotline 800-831-8998  

UnitedHealthcare

   

Member Services: Monday thru Friday,

8:00 a.m. to 8:00 p.m. ET

888-364-6352

 

www.welcometouhc.com/shbp

MA Pre-enrollment Inquiries 877-755-5343  
MA Post-enrollment Inquiries 877-246-4190  
Fraud Hotline 866-242-7727  

Kaiser Permanente (KP)

   
Member Services: 24 hours a day/7 days per week (Appointment Scheduling, Prescriptions and Nurse Advice) 855-512-5997 www.my.kp.org/shbp
Fraud Hotline 855-512-5997  

Wellness Program Administrator

   

Healthways

Member Services: Monday thru Friday, 8:00 a.m. to 8:00 p.m. ET

 

888-616-6411

 

www.BeWellSHBP.com

Corporate Compliance 866-225-0836  

Pharmacy Administrator

Member Services

Website

Express Scripts, Inc. (ESI)

Member Services: 24 hours a day/7 days per week 

 

877-841-5227

 

www.express-scripts.com/GeorgiaSHBP

Fraud Hotline 866-216-7096  

SHBP

Member Services 

Website 

SHBP Member Services Monday thru Friday, 8:15 a.m. to 6:15 p.m. ET during Open Enrollment

Regular Business Hours 8:30 a.m. to 5:00 p.m. ET

 

800-610-1863

 

www.mySHBPga.adp.com

Additional Contact Information

 

PeachCare for Kids®

877-427-3224

www.peachcare.org

TRICARE Supplement Plan

866-637-9911

www.asicorporation.com/ga_shbp

Social Security Administration

800-772-1213

www.ssa.gov

Centers for Medicare & Medicaid Services (CMS)

800-633-4227

TTY

877-486-2048

 

 

www.medicare.gov