Georgia Families 360° Managed Care for Foster Care, Adoption Assistance and Juvenile Justice Members
Georgia Families 360°SM, the state’s new managed care program for approximately 27,000 children, youth, and young adults in foster care, children and youth receiving adoption assistance, and select youth involved in the juvenile justice system, launched on March 3, 2014. Amerigroup Community Care of Georgia, one of the state’s CMOs, will provide health care coverage for these populations.
Georgia Families 360° program goals are to:
- Improve access to health care services, particularly for physical and behavioral health services covered by the Medicaid program.
- Increase continuity of care, including when members transition in and out of foster care.
- Enhance health outcomes by providing additional care coordination, and improved physical and behavioral health oversight.
Members of the Georgia Families 360° program will receive a number of services to improve care coordination, access to care, and health outcomes:
- Members will have a medical and dental home to promote consistency and continuity of care. A primary care provider and primary dental provider will be selected or assigned for each member.
- Regional Care Coordination Teams to help coordinate care and schedule appointments.
- Each member will have an assigned care coordination team to work closely with Division of Family and Children Services (DFCS) and Department of Juvenile Justice (DJJ) personnel and affiliated providers across the state.
- The collaboration of the care coordination teams and agency staff will involve the development of health care plans and the monitoring and measurement of each member’s health outcomes. Providers, foster parents, adoptive parents and other caregivers will be involved in the ongoing health care plans to ensure that the physical and behavioral health needs of these populations are met.
- 24/7 Intake Line for calls from foster and adoptive parents, caregivers, providers and members.
- Ombudsman staff will be available at both DCH and Amerigroup to support caregivers and members, and assist them in navigating the health care system.
- Additionally, the medication management program will focus on appropriate monitoring of the use of psychotropic medications and ADD/ADHD medications in the Georgia Families 360˚ population.