Effective January 1, 2016, telemedicine became available for SHBP members. Telemedicine allows health care professionals to evaluate, diagnose, and treat patients using telecommunication technology. Through telemedicine, you will be able to see and talk to a participating doctor from your mobile device, tablet or computer with a webcam while at home, work or on the go. The attached document summarizes this benefit by the Medical Claims Administrators. For more information, contact the Medical Claims Administrator for the Plan Option you elected for 2016.