Office of Legislative Affairs
|
Russell Crutchfield, Director Office of Constituent Services |
The Office of Legislative Affairs serves as DCH’s primary point of contact for all activities related to the Georgia General Assembly and the annual Legislative Session. During each session, the DCH legislative unit analyzes bills that affect Medicaid, SHBP and health care in general. The Legislative and External Affairs Unit also is responsible for ensuring the passage of the department’s legislative agenda each year.
The Office of Legislative and External Affairs includes the Office of Constituent Services (OCS).
OCS is the customer service agent for Georgia’s Medicaid program. OCS interacts daily with members, providers, legislators and others, as well as helping Georgians understand the Medicaid program and the department’s business functions as a whole. OCS responds to thousands of calls, e-mails, letters, faxes and inquiries relating to the Medicaid program.
